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Intelligent Systems will support the CRM course with lectures and demonstrations in the next 3 lectures:


  • on April 6 (tuesday): Ivan Dikov will talk and demonstrate Customer Service
  • on April 13 (tuesday): Stanislava Ilieva – Sales
  • on April 20 (tuesday): Maria Tzolova – Marketing


Lectures will use Microsoft Dynamics 365 Customer Engagement (online) for demonstrations. They will share their experience with implementation of the software at different companies.