08.01.2020
Travel Coordinator with German and English (part-time options)
Our client is a German-Polish globally successful startup – the #1 choice for ground transportation which offers a flexible way to book and manage your transfers worldwide. They operate in over 100 countries and connect passengers and bookers from Fortune 500 companies, airlines, online travel agencies via a powerful and user-friendly technology platform.
Join our new team and work on solving exciting real-world challenges that push the mobility technologies forward!
The training starts in February!
YOUR ROLE:
- Communicate with customers and partners via email, chat, and phone in order to find the best solution for the passengers.
- Work closely with Fleet and Sales departments to ensure all services run smoothly on a daily basis.
- Responsible for fleet disposition and monitoring of the live system.
- Ensure clients receive the highest level of customer service.
- Execute an organized, efficient and structured working process.
- Meet predetermined targets and represent the company in a professional manner.
REQUIRED SKILLS:
- Excellent knowledge of German and English is a must.
- Excellent computer literacy.
- Excellent interpersonal and communication skills.
- Ability to multi-task, prioritize and manage time effectively.
- Previous experience in client services will be considered an advantage.
WHAT WE OFFER:
- Attractive remuneration (review every 6 months) + performance bonuses.
- Flexible working hours (part-time options).
- Transportation costs – covered for late shifts.
- Referral bonuses.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, personal and professional development.
- Permanent employment.
- Employer: Pontica Solutions Ltd.