Начало / Университетът / Факултети / Стопански факултет / Кариерен център / Предложения за работа / Работни позиции в Клаянтикс ЕООД

   

11.11.2015

Клаянтикс ЕООД (www.cx-g.com)

Support Representative with English and French - US working hours

 

IF YOUR TALENT IS FOREIGN LANGUAGES - YOU CAN DEVELOP WITH US!

A leading in its’ area of expertise company is expanding its’ activities related to business-to-business e-invoicing networking. In its’ office, located in Sofia, the company is looking for new support team members to serve various customers all over the World. We are looking for talented, highly motivated team players with a passion for customer service. The primary function of the Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.

 

YOUR PROFILE:

Essential
• Excellency in English (both written and verbal);
• Excellency in French (both written and verbal);
• Customer service orientation;
• Excellent communication skills;
• Good e-mail and telephone etiquette is a must;
• General understanding of internet services such as email, FTP etc.
• Logical and analytical thinking, solution oriented.;
• Comfortable with using MS Office Applications suite;
• Ability to handle pressure and multitask;
• Self Starter and a team player.

Desirable
• Knowledge of invoicing/accounting packages;
• Data transfer protocols.

MAIN RESPONSIBILITIES:
• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.
• Ensure high levels of customer satisfaction. • Complete daily administrative routines assigned. EXPERIENCE:
• Some experience in call/ support center or in service industry in general will be advantageous;
• Previous work experience in an international environment will also be considered as an advantage. THE COMPANY OFFERS:
• US working hours - from 3 pm to 12 pm (BG time);
• Opportunity to practice and further improve your foreign language skills;
• Competitive salary; • Stimulating bonuses;
• Real career opportunity; • Professional trainings in an international atmosphere;
• Young and enthusiastic team.

 

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Support Representative with French and English languages, please send us your CV in English at danailova@cx-g.com . All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted. Клаянтикс ЕООД www.cx-g.com

 

Business Analyst with English language

A leading in its area of expertise company located in Sofia is expanding its technical team to serve various customers all over Europe. We are looking for talented, highly motivated team players. The primary function of the Business Analyst with English language is to be responsible for delivering data analysis and completed data tables within established time frames, so that we can develop a genuinely customized solution for every customer.

OUR PROFILE:
• Energetic person with data analytical and problem-solving skills;
• Excellent user of Excel (formulas, formating, pivot tables, macros);
• Excellent communications skills including written and verbal;
• Excellent English language. MAIN RESPONSIBILITIES:
• Create new Database tables, using in-house tools, based on provided data samples and specifications;
• Update and rework Customer tables as a result of changes in the Supplier, Buyer, Fiscal or System requirements;
• Provide second-line support for customer issues;
• Specify and document the technical requirements;
• Create and test the processing tools according to specifications provided and to ensure these adhere to current standards;
• Create and maintain documentation for communication to other Business analysts and departments;
• Assist other departments through the provision of analysis and technical advice regarding Customer profiles and data;
• Report any technical, fiscal or other concerns in a timely manner;
• Assist with development of new projects planned as part of the system;

EXPERIENCE:
• Not required! QUALIFICATIONS:
• Must possess a Degree in Mathematics, Finance, Statistics or Architecture. THE COMPANY OFFERS:
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional trainings;
• Opportunity to practice and further improve your foreign language skills.

 

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Business Analyst with English, please send us your CV in English at danailova@cx-g.com All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted.
Клаянтикс ЕООД www.cx-g.com

 

Implementation Specialist with English and German

 

Описание и Изисквания:

IF YOUR TALENT IS FOREIGN LANGUAGES - YOU CAN DEVELOP WITH US! A leading in its’ area of expertise company is expanding its’ activities related to business-to-business e-invoicing networking. In its’ office, located in Sofia, the company is looking for a talented, highly motivated team player with a passion for customer service, to join the Implementation Team. The primary function of the Implementation Specialist is to implement Suppliers at target levels of the company.

 

YOUR PROFILE:

Essential
• Fluency in English language (written and verbal);
• Fluency in German or Spanish language (written and verbal);
• Ability to work on own initiative and within a team;
• Excellent communication skills (both written and verbal);
• Influencing skills;
• Ability to articulate technical data requirements over the phone and by e-mail;
• Logical and methodical approach to achieving tasks and objectives;
• Multi-tasking capabilities;
• Innovative approach to work;
• Ability to work through the clients' organisational structure to get to the right person;
• Organisational and planning skills.

MAIN RESPONSIBILITIES:
• Achieve Supplier enrollment targets;
• Maintain supplier-status information on the company database;
• Report as required on the Supplier pipeline producing realistic time & volume forecasts;
• Ensure clients and users are properly trained in areas of the application;
• Involvement in delivery of strategic, high volume client or partnership projects;
• Feedback market reaction, helping refine the value proposition. KNOWLEDGE:
• Basic understanding of the purchase to payment process;
• Knowledge of invoicing or accounting systems preferred;
• Data file creation & handling.

EXPERIENCE:
• Minimum 1 year telephone based technical customer service role;
• Experience in objection handling;
• Ideally implementation based, customer focused and project/account management experience;
• Direct experience in financial analysis of XML, IDOC, CSV, EDI FACT and fixed length data files desirable. PERSONALITY & ATTRIBUTES:
• Excellent speaking voice;
• Presentable;
• Results focused;
• Determined;
• Positive;
• Energetic;
• Honest.

THE COMPANY OFFERS:
• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional training.

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of an Implementation specialist with English and German or Spanish, please send us your CV in English at danailova@cx-g.com All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted. Клаянтикс ЕООД www.cx-g.com

 

Technical Support fluent in English and French/ German

IF YOUR TALENT IS FOREIGN LANGUAGES - YOU CAN DEVELOP WITH US! A leading in its’ area of expertise company is expanding its’ activities related to business-to-business e-invoicing networking. In its’ office, located in Sofia, the company is looking for new support team members to serve various customers all over the World. We are looking for talented, highly motivated team players with a passion for customer service. The primary function of the Technical Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.

 

YOUR PROFILE:

Essential
• Excellency in English (both written and verbal);
• Excellency in French/ German (both written and verbal);
• Customer service orientation;
• Excellent communication skills;
• Good telephone manner;
• General understanding of Internet services such as email, FTP, etc.;
• Comfortable with using MS Office Applications suite;
• Fast learning person with analytical and problem-solving skills. Desirable
• Knowledge of invoicing/accounting packages; • Data transfer protocols.

MAIN RESPONSIBILITIES:
• Record support requests, prioritizing and escalating as required;
• To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
• Managing outstanding issues and keeping clients informed;
• Assisting the implementation of a Support Knowledge Base and similar process improvements.

EXPERIENCE:
• Some experience in technical support center or in service industry in general will be advantageous;
• Previous work experience in an international environment will also be considered as an advantage.

THE COMPANY OFFERS:
• Opportunity to practice and further improve your foreign language skills;
• Competitive salary;
• Stimulating bonuses;
• Real career opportunity;
• Professional trainings in an international atmosphere;
• Young and enthusiastic team.

 

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Technical Support Representative fluent in English and French, please send us your CV in English at danailova@cx-g.com. All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted.

 

Клаянтикс ЕООД www.cx-g.com