We at CXG Outsourcing are on the lookout for an Email and Chat Support with Arabic to join a partner of ours – a leading trading company.

What a day in the life of an Email and Chat Support with Arabic is like:

• Providing information about the instruments and services of the company
• Verifying the request details with the customer
• Providing support regarding technical and payment issues to customers queries by email and chat
• Responding to customer requests for installation, registration, and regular operations with client’s software
• Following up on the successful completion of each case and aiming towards a complete customer’s satisfaction

To be successful on this role you’ll need:

• Fluency in the Arabic and English
• Desire to work on a hybrid model (3 days at the office, 2 days at home)
• Willingness to work on shifts (Monday to Sunday; 08:00-22:00)
• Previous experience in the area will be considered a plus
• Financial or Economic education will be considered an advantage

What will give you an extra edge:

• Good computer literacy and excellent typing skills
• Analytical and problem-solving skills
• Ability to prioritize tasks and work independently

What our partner offers:

• Competitive remuneration
• Thorough training at the modern office of the company
• Performance bonus
• Additional health insurance
• Subsidized meals
• Co-financed card for public transportation
• Preferential prices for a multisport card for you and your family members
• Friendly and supportive work environment

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you. Apply now and send us your CV in English: recruitment@cx-g.com.

All documents will be treated in strict confidentiality. Only short-listed candidates will be contacted.
CXG Outsourcing owns a license issued by the National Employment Agency with №3591 from 26.09.2023.