NextGen is part of the Financial and Professional Services division of Euromoney Institutional Investor, an international business-information group listed on the London Stock Exchange and a member of the FTSE 250 share index.
Euromoney Bulgaria, the Sofia-based subsidiary of Euromoney Institutional Investor, is looking to hire a Survey Analyst within the NextGen pillar.
Our business serves professionals across the financial and professional services sector, covering markets such as banking, legal, and insurance. We are a highly diversified business with services that support clients' market intelligence, business development, and workflow solutions, and over 70% of our revenue is recurring. Across NextGen, we have over 600 colleagues located in three main hubs, and customers in over 150 countries.
Our business is transforming as we seek to retain the relevance our brands have within the markets they serve, while also taking advantage of our scale to deliver better results for our customers and shareholders. This means laser focus on responding to our client's needs for specialism, while also building common tools and functions that allow us to meet customer's needs better. We pride ourselves on our entrepreneurial culture – enabling creative, action-oriented, and knowledgeable professionals to do their best work. We also believe in autonomy, accountability, passion, and a sense of humor.
JOB PURPOSE
The Survey Analyst will assist in running survey operations across Accreditation & Marketing Services (AMS). (S)he will manage a collection of survey projects across NextGen, including building surveys on SurveyGizmo and other platforms, monitoring and analysing incoming responses, managing the resulting data, and working closely with the research and editorial teams on individual products. They may also work with external survey vendors tasked with acquiring survey responses, managing those projects day to day. We are aiming to improve our survey capabilities in-house, expanding our panels across existing NextGen communities, and lowering external survey costs. The Survey Analyst will help us expand our capabilities in-house and track our progress with KPI’s.
KEY OBJECTIVES
- Work within a growing, best-in-class survey operation within the Accreditation & Marketing Services Research team
- Work with our Head of Surveys & Insight to increase our in-house survey capabilities, reducing reliance on external vendors for responses
- Work with outside vendors and overseeing projects
- Build and manage relevant survey templates for various NextGen products and brands
- Work within the global schedule for survey releases across AMS
- Analysing survey submissions and market feedback
- Managing survey data
SKILLS AND KNOWLEDGE (essential and desirable)
- Research, survey, and data management
- Survey design and software knowledge
- Highly organised and cool under pressure
- Ability to keep to deadlines, pick things up quickly and multi-task
- A great listener and willing learner
- Ability to successfully collaborate within a global, multidisciplinary internal team
- Outstanding communication and interpersonal abilities with strong influencing skills
EXPERIENCE (essential and desirable)
- Experience in handling large volumes of data
- Survey/data management and analysis
We offer:
- Excellent remuneration package, including а social package
- Work-life balance
- Work-from-home option
- Ability to work and collaborate, share knowledge and experience with many professionals within the company
How to apply:
Do not hesitate to send your CV in English on officemanagement@euromoneyplc.com
All job applicants will be treated with strict confidentiality. Only short-listed candidates will be contacted.
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